Privacy Policy
At Aksara Ubud, privacy is part of the sanctuary we offer. Just as our space is designed for calm and meaningful moments, we handle your personal information with care, respect, and transparency.
Information We Collect
When you make a reservation, contact us, or browse our website, we may collect basic personal details such as your name, email address, phone number, and booking information. This allows us to manage your stay and respond to your needs.
We may also collect limited technical data like your IP address, browser type, and pages visited. This helps us improve our website and understand how guests interact with it.
How We Use Your Information
We use your information to support your experience with Aksara Ubud, including:
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Managing and confirming reservations
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Responding to inquiries or special requests
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Personalizing your stay
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Improving our services and website
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Sending updates or offers, only if you choose to receive them
We do not sell, rent, or trade your personal data to third parties.
Data Protection
We take appropriate steps to protect your information and keep it secure. Access is limited to authorized team members who need it to assist you. We only collect what is necessary and store it responsibly.
Third-Party Services
We may work with trusted third parties such as booking platforms and payment providers to complete your reservation. These services manage your data according to their own privacy policies.
Cookies
Our website may use cookies to enhance your browsing experience. These help us understand usage patterns and improve functionality. Cookies do not personally identify you, and you can disable them in your browser settings.
Your Rights
You have the right to access, update, or request deletion of your personal information at any time. You may also opt out of communications from us whenever you choose. We will respond to your requests promptly and respectfully.
Our Approach
At Aksara Ubud, we believe every detail matters. Protecting your privacy is part of creating a safe and peaceful environment, from your first interaction with us to your stay and beyond.
Contact Us
If you have any questions about this Privacy Policy, please contact us directly. We are here to assist you with clarity and care.